Voices of Steer

By Stephen D. Van Beek

While United CEO Scott Kirby's comments might be read as an attempt to shift blame away from the airlines for customer service issues, he is

By Stephen D. Van Beek

Just before Labor Day travelers take off for their Labor Day holiday, Secretary of Transportation Pete Buttigieg launched a new airline

By Alasdair Dawson

Mark Mukherji and I were in Denver this week with teaming partners HNTB for a fascinating project kick off and then a

By Mike Goggin

There has always been a significant focus on the needs of our larger and more densely populated cities.

By Steer

The Fourth Economy team was a bit preachy (be nice) before the pandemic... trying to tell people why ‘place’ matters to economic development

By Richard Harper

Yesterday saw the unveiling of a statue of Adrian Shooter CBE, founder of Chiltern Railways, at Marylebone station. What a fantastic way to

By Steer

In March of 2020, many communities throughout the world suddenly realized the full impact of the travel and tourism sector on their economy.

By Stephen D. Van Beek

The past two months, as I have traveled for client and personal reasons, I have been generally pleased by my customer experience, whether it